Privacy Policy
Welcome to SYNAPTIC INTELLIGENCE NETWORKS AI LLC (“we,” “us,” or “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.synapticintelligencenetworksai.com (“Site”) and services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Create an account
- Place an order
- Subscribe to newsletters or promotional emails
- Contact customer support
- Participate in surveys or promotions
Personal information may include your:
- Full name
- Email address
- Billing and shipping addresses
- Phone number
- Payment details (processed securely via third-party providers)
1.2 Information Automatically Collected
When you visit our Site, we automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring URLs
- Device identifiers
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including payment and delivery
- To manage your account and provide customer support
- To send transactional emails such as order confirmations and updates
- To personalize your shopping experience based on your preferences
- To send marketing communications (only with your consent)
- To improve our Site, products, and services through data analysis
- To detect, prevent, and respond to fraudulent or illegal activities
- To comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and gather data for analytics. Cookies help us:
- Remember your preferences and login details
- Understand how visitors use our Site
- Deliver relevant advertising
You can control cookies through your browser settings and opt-out of some tracking technologies. However, disabling cookies may affect Site functionality.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers (payment processors, shipping companies, IT services) under strict confidentiality agreements
- Legal authorities when required by law or to protect our rights
- Business partners during mergers, acquisitions, or asset sales with notice to you
5. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or alteration. This includes:
- Secure servers and encrypted connections (SSL/TLS)
- Access controls and staff training
- PCI-compliant payment processing
While we strive to protect your data, no online transmission or storage method is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access and receive a copy of your personal data
- Request correction or deletion of inaccurate or unnecessary data
- Object to or restrict certain data processing activities
- Withdraw consent where processing is based on consent
- Lodge complaints with data protection authorities
To exercise your rights, please contact us at [email protected].
7. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
8. International Data Transfers
Your data may be transferred to and processed in the United States or other countries where we or our service providers operate. We ensure adequate protections in accordance with applicable laws.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. Please review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our Site after updates constitutes your acceptance.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 704-883-5370
Address: 5320 Packhouse Rd, Wilson, NC 27896, USA